We provide advocacy services to students regarding a wide variety of matters such as academic, administrative, and relating to fair treatment.
- Within the University and externally (eg Centrelink)
- Financial and student welfare matters
- Student grievances and appeals
- Student refunds and remissions
- Behaviour and Conduct
- Unfair treatment
In our roles as grievance advisors and advocates it is anticipated that you will provide an EWO with all details of your case. This may include providing documentation and correspondence and meeting with you to assess how we can best assist you.
An Education and Welfare Officer’s role is to provide information and support in University process however a student’s right to access these processes is not contingent on our involvement.